Shipping policy

Shipping Policy

Thank you for shopping with Zeloria. Each order is carefully processed and prepared before shipment.

Processing & Delivery Times

Our products may require additional processing time before shipment.

Estimated delivery times within the United States:

Standard Shipping: approximately 8–14 business days
Express Shipping: approximately 8–11 business days

Delivery estimates include processing and shipping time. Delays may occasionally occur due to carriers, holidays, weather, or other circumstances outside our control.

Shipping Rates

Standard Shipping: $9.99
FREE Standard Shipping: Orders of $70 or more
Express Shipping: $29.99

Available shipping options and final rates will be displayed at checkout.

Order Tracking

When tracking information becomes available, it will be provided using the contact information associated with your order.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed once fulfillment has begun.

Lost or Damaged Packages

If your package arrives damaged or you experience an issue with your delivery, please contact us with your order number and relevant photos or information so we can review the situation.